FAQ – Vapor Wheels

service | support | Solutions

Vapor Wheels FAQ

Unsure or have questions? You have come to the right place. Learn and explore facts about Vapor Wheels

YES! Vapor Wheels will be compatible with your chair along with popular manual wheelchair brands on the market.
Vapor Wheels have 2.00" of bearing spacing. In most cases, the axle receivers from your manufacturer will be 2.00", which will require a 4.00".
24" (540) Vapor X = 570g
25" (559) Vapor X = 590g
24" (540) Vapor 13 = 765g
25" (559) Vapor 13 = 850g

At Vapor, we build wheels for all kinds of users. We have entry level wheels that start at $349.00 and go up to $2,299.00. We build wheels for discerning users that want to be set apart from the crowd.
All pricing for wheels on the Vapor Wheels website is for sets or pairs. Some accessories like tubes are sold as single parts.
Vapor Wheels is inspired by users. We strive to give you high quality products at the most affordable prices. Made in the USA with care, giving you peace of mind and confidence your wheels will be there for you no matter what life throws your way.

It can be can be up to 8 to 10 business days. before shipping depending on the nature of the build. Our goal is for your wheels to arrive within 2 weeks of being ordered.
We will ship all Vapor wheel set at no charge. Free shipping for all other purchases over $99.00.

Here are the full details of our Shipping Policy.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.

In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.

In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Vapor Wheels